Booking & Quotes
Request quotes, message pros, schedule visits and track every job.
- How to request a quote
- Messaging pros directly
- Rescheduling or canceling a booking
- What happens after I book?
- Adding photos to a quote request
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Payments & Refunds
Accepted payment methods, deposits, invoices and refund policy.
- Accepted payment methods
- How deposits and final invoices work
- Requesting a refund
- Disputing a charge
- Tax and 1099 information
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Account & Profile
Sign-in help, profile updates, notifications and privacy controls.
- Resetting your password
- Updating your phone or email
- Notification preferences
- Deleting your account
- Two-factor authentication
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Reviews & Ratings
Leaving honest reviews, editing or removing a review, review policy.
- How to leave a review
- Editing or removing your review
- Why was my review removed?
- Reporting a fake review
- How ratings are calculated
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For Service Pros
Listing your business, lead pricing, payouts and growing your reach.
- Listing your first service
- How leads are priced
- Getting paid · payout schedule
- Boosting visibility
- Insurance & license verification
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Trust & Safety
Verified pros, secure payments, dispute resolution and our guarantee.
- How verification works
- Money-back guarantee
- Reporting unsafe behavior
- Safety tips for customers
- Safety tips for pros
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